Your Dependable Pharmaceutical Water System Manufacturer

  • Ideal Purified Water System in Pharmaceutical Industry
  • WHO Guidelines for Pharmaceutical Water Met
  • 20 years of manufacturing experience
  • 1-year warranty and lifetime service
  • Free water treatment consultation
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    NEWater: Pharmaceutical Water System Manufacturing Leaders

    Pharmaceutical water systems produced by NEWater are essential in the pharmaceutical industry to prevent damage to appliances and equipment. In addition, it is important that water used in industry is safe for the production of pharmaceutical products and therefore safe for patients. Our efficient purified water systems in the pharma industry allow for the removal of microbial pathogens, organic substances, and ions with medium and high molecular weight. Our equipment allows you to meet WHO Guidelines for pharmaceutical water treatment!

    NEWater Brings for YouRelated Products

    Pharmaceutical RO Water System

    We manufacture pharmaceutical RO water systems, that have a high liter-per-hour capacity and are customizable.

    Pharmaceutical Water Purification System

    NEWater’s pharmaceutical water purification system uses a multi-step process to ensure water purification meets USP requirements.

    Pharmaceutical Water Distribution System

    We manufacture pharmaceutical water distribution systems that allow water to be safe for use in syrups, tablets, capsules, and in injections.

    Pharmaceutical Water System Kit

    Our pharmaceutical water system kits are manufactured with your application area in mind during the operation.

    Water Plant in Pharmaceutical Industry

    Here at NEWater, we manufacture water plants in the pharmaceutical industry that are cost-effective and efficient in fuel consumption.

    Water System in Pharmaceutical Industry

    Our pharmaceutical industry’s water systems keep water within established safety standards and eliminate microorganisms.

    Your Pharmaceutical Water System in China

    Here at NEWater, our purified water systems in pharma industry are used in a variety of applications and products within the pharmaceutical industry. Our team of highly trained engineers and researchers are well equipped to meet your requirements and help you meet global industrial standards. We along with all the aforementioned details also guarantee our operation processes also meet environmental protection standards.

    At NEWater we guarantee that after treatment through our equipment your water will meet WHO Guidelines for Pharmaceutical Industry. We have received a professional level 3 certification in environmental protection certification and we have also received our High-tech production certification in 2011.

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    Pharmaceutical Water System characteristics

    NEWater Pharmaceutical Water System Technical Characteristics

    1. Design with modularity and a compact framework.
    2. System can use either a thermal disinfection RO membrane or a thermal disinfection EDI; the entire system can disinfect hot water on-demand.
    3. By switching between valve groups and generation, a double softener can achieve series connections.
    4. Frequency controls the feed water pump, the first stage high-pressure pump, and the second stage high-pressure pump.
    5. A dual supply mode is used for system terminal water production.

    Features

    • Strict flow balance calculations and equipment selection are required to ensure overall equipment balance.
    • Modular production structures are practical and compact, taking up little space and requiring little time to create.
    • Each piece of equipment is equipped with a microbial growth inhibitory plan.
    • Internal circulation mode can effectively inhibit microorganism growth and give a quick restart reaction time.
    • The entire system is fully automated. To suit various production requirements, a variety of operating modes are set.
    Pharmaceutical Water System features
    NEWater factory

    Why Choose Newater

    Why choose us

    How NEWater Ships Your Pharmaceutical Water System

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    shipping & packaging (1)
    NEWater R&D2

    Customize Your Pharmaceutical Water System

    Datas for system

    NEWater Mission:Bring New Life for Water

    NEWater has an independent large-scale production workshop, which is convenient for the control and supervision of product production quality. Strictly abide by production standards and provide detailed guarantees for all projects.

    Production workshop

    NEWater establishes SOP standardized operation process and strictly implements the work process. The professional project installation team, implement 5S on-site management. Equipped with standard safety facilities, investigating access conditions, and short construction time.

    Operation example

    The safe transportation process does not have to worry about product damage and extends the construction period. NEWater has provided system equipment to thousands of companies around the world, which guarantees absolute product transportation.

    Production and transportation 

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    seawater desalination data sheet

    Seawater Desalination System data sheet

    Pharmaceutical Water System Manufacturer

    NEWater is a reputable manufacturer that is engaged in providing the best pharmaceutical water system solution. We constantly provide the highest quality pharmaceutical water machine that is certified by ISO9001, CE, and other international standards.  NEwater uses state-of-the-art facilities and high-tech equipment to design a high-performance pharmaceutical water system. NEWater also has a knowledgeable and highly skilled team that is expert in our wide scope of business. Guaranteed that NEwater can provide a total solution for your water demands.

    NEWater – Trusted Pharmaceutical Water System Supplier

    Water is very essential in every pharmaceutical process and operation. As one of the closely regulated industries, pharmaceutical needs purified water to prevent any contamination in the product. The pharmaceutical industry surely needs high water quality.

    Therefore, NEwater manufactures world-class quality pharmaceutical water equipment that is composed of thousands of water purification and filtration machines. NEwater has the broadest experience in pharmaceutical water systems.

    Pharmaceutical Factory EDI and Ro Water Treatment Purification System

    We also have the broadest solution for pharmaceutical water systems like purified water, pure steam, water for injection, and highly purified water. As a rich experienced manufacturer, NEwater can surely understand your requirements. Guaranteed that we can provide solutions based on your needs.

    NEwater pharmaceutical water system ensures high-quality water. This comes with the required flow, point-of-use, and temperature requirements. Here in NEwater, we can offer you an environmentally friendly, low operating cost, and energy-saving pharmaceutical water equipment.

    Our pharmaceutical water machine is specifically designed to reduce the chemical component levels in the water. It is used for reducing microbial bioburden and removing endotoxin.

    Magnetic Drinking Water Treatment System For Pharmaceutical

    All our pharmaceutical water machines are designed with excellent internal surfaces in pipe-works and tanks. These are also leakage-proof that makes the water have continuous movement inside the tank and rapid flow in the pipe-work.

    NEwater pharmaceutical water systems have a variety of sizes. It has a capacity ranging from 100 up to 20,000 liters per hour. We manufacture pharmaceutical water equipments that are certified by site-specific and regulatory international standards.

    NEwater pharmaceutical water system also consists of a sodium hypochlorite dosing station. This helps to disinfect the water and organic substance oxidation. We also designed a pharmaceutical water machine with a double filtration system for removing solid particles in the water.

    Aside from that, our pharmaceutical water system features a double/single osmotic stage, continuous electro-deionizer, UV lamps, and final sterile filtration. NEwater uses state-of-the-art facilities and high-tech equipment to design a high-performance pharmaceutical water equipment.

    Medical Pure Water Treatment Equipment RO Water System

    Are you in the pharmaceutical industry looking for an energy-efficient, easy-to-install, and sustainable solution for your water system, then, NEwater is your perfect choice! Our pharmaceutical water system is best to prevent biofilm buildup, roughing, and other impurities.

    NEwater also meets the stringent requirements for hygienic demands. NEWater also has a knowledgeable and highly skilled team that is expert in our wide scope of business. We constantly provide the highest quality pharmaceutical water system. Guaranteed that NEwater can provide a total solution for your water demands. Choose NEwater as your no.1 pharmaceutical water equipment needs!

    Request a free quote today!

     

    HOT FAQ

    Pharmaceutical Water System from NEWater

    Our pharmaceutical water systems here at NEWater provide water of different treatment levels for various applications. These include potable water, purified water, highly purified water, and WIF, which is water that is used for injections. Our equipment deals with microbial pathogen removal, degree of purification, storage process, and distribution process. The purification begins with water disinfection and oxidation of organic substances. Bacterial pathogen content is also lowered. After that, the neutralization process occurs where hardness and conductivity are lowered by using resins to remove ions. Double filtration is used for the removal of substances with varying molecular weights.

    These systems use post-treatment systems that use reverse osmosis technology and UV radiation, to ensure that all harmful substances are removed. This water is also used in medications intended for ophthalmic, nasal, ear, and cutaneous uses!

    Our pharmaceutical water system uses a post-treatment system using reverse osmosis technology and UV radiation to ensure that all harmful substances are removed. This water is also used for eye, nose, ear, and skin medications!

    Email NEWater at info@newater.com and ask our dedicated customer service team any questions you may have!

    The Ultimate FAQ Guide for Pharmaceutical Water Systems.

    Pharmaceutical applications demand immense hygiene levels and this necessitates the use of pure and ultrapure water in most applications. Health regulatory bodies have set quality standards that purified pharmaceutical water must adhere to. Pharmaceutical water equipment facilitates the production, storage, and distribution of purified pharmaceutical water. NEWater specializes in the manufacture of pharmaceutical water machines customized to accommodate your specific application, capacity, and production rate.

    Figure 1 Pharmaceutical water system.

    What is a Pharmaceutical Water System?

    A pharmaceutical water equipment is a water treatment plant deployed in pharmaceutical manufacturing to provide purified water for injection and other pharmaceutical processes. Purified water for essential pharmaceutical applications has to meet the set regulations of various bodies such as USP, JP, or Eur. Ph.

    To meet high-quality water standards, pharmaceutical water systems eradicate ions with a high molecular weight, organic constituents, and disease-causing microorganisms. Using ultraviolet light or ion exchange, the pre-treated water is further purified until it meets the set standards.

    What are the Various Applications of Pharmaceutical Water Systems?

    Quite a good number of essential pharmaceutical applications revolve around pharmaceutical water. To adequately fulfill the demand for high-quality pharmaceutical water, NEWater develops versatile pharmaceutical water systems. Principally, pharmaceutical water systems are utilized to:

    • Generate excipients in the formulation of drugs and other key substances.
    • Provide high-grade water used to clean pharmaceutical apparatuses.
    • Diluting concentrated solutions including medicine.
    • Providing water for injection and hemodialysis.

    What are the Advantages of Using Pharmaceutical Water Equipment?

    The value of pharmaceutical water equipment in pharmaceutical manufacturing is unmatched. They offer a much-needed solution to the demand for high-quality pharmaceutical water at affordable rates. By providing high-grade pharmaceutical water, they aid mitigate the negative implications of using untreated water such as contamination of solutions.

    Appropriate programming of pharmaceutical water machines permits personalization of functions thereby ensuring users get the ideal quality of potable water. Additionally, they are programmed to generate water that meets certain set standards.

    Which Purification Processes are Used in Pharmaceutical Water Systems?

    Purification of water for pharmaceutical applications can be achieved using various water treatment technologies. The different processes have varying purification rates and for ultra-pure water, several purification processes can be deployed. Underneath we discuss the three most commonly used purification processes in purified water systems in the pharma industry.

    Ion Exchange.

    Ion exchange simply involves the alienation of unwanted ions and the subsequent replacement of those ions with desired ions. Essentially, ion exchange seeks to substitute calcium and magnesium ions with sodium thereby mitigating scaling. Ion exchange is commonly used to soften hard water and eradicate metals from water.

    Figure 2 Ion exchange process.

    Distillation.

    Pharmaceutical water systems can alternatively utilize distillation to eradicate dissolved solids from feed water.  Distillation operates on similar principles to the natural rain formation process. The water is heated to the point of evaporation, the resulting vapor is condensed and collected in separate jars as fresh potable water while the dissolved solids are discarded as waste.

    Reverse Osmosis.

    Using filters and semi-permeable membranes, reverse osmosis manages to remove both large constituents and smaller particles like dissolved salts. Using high pressure, the ordinary osmotic flow is distorted thus prompting the flow of water from the highly concentrated side to the less concentrated one. Frequent cleaning of RO pharmaceutical water systems is mandatory to mitigate microbial fouling.

    Which Contaminants are Eradicated by Pharmaceutical Water Equipments?

    Pharmaceutical water varies in quality depending on the imminent application. For high-grade pharmaceutical water meant for use in injections or as excipients and diluents, it is mandatory that a huge chunk of contaminants and other substances are ejected.

    The pharmaceutical water equipment and packaging containers of the treated water also necessitate frequent cleaning and sterilization to thwart microbial contamination. Purification techniques utilized in purified water generation systems in the pharmaceutical industry are responsible for eradicating:

    ● Bacteria, viruses, and pathogens.
    ● Chemicals and dissolved solids.
    ● Metals.
    ● Microorganisms.

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    What are the Basic Components of Pharmaceutical Water Systems?

     

    Figure 3 Components of a pharmaceutical water system.

    For high-quality pharmaceutical water to be generated, the system in use must be endowed with components and processes that facilitate the reduction of pollutants to less than 1 ppm. Reverse osmosis pharmaceutical water systems have a pre-treatment chamber, which filters out large constituents.

    They also have semi-permeable membranes that eliminate smaller solids and a post-treatment phase, which facilitates the mineral and PH adjustment of the water. Typical pharmaceutical water machines may also comprise a storage unit and distribution system.

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    Do You Have Automatic Pharmaceutical Water Purification Systems?

    NEWater manufactures automatic pharmaceutical water systems to ease the user experience and lessen expenditure on labor. Our automatic pharmaceutical water equipment is easy to control and permits the pre-programming of productivity rates.

    They are available in varying standard designs and dimensions, and customization is applicable upon request. Our standard pharmaceutical water purification systems support capacities ranging from 0.25 m3/h to 25.0 m3/h.

    For order placement or further information, kindly contact our engineers.

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    What is the Average Cost of Pharmaceutical Water Machines?

    The market offers different pharmaceutical water systems with each system utilizing specialized water purification technologies. This results in differently priced systems based on the size, treatment process, sustainability, and operational costs.

    A 1,500L/h pharmaceutical water machine using reverse osmosis and ultrafiltration typically consumes 9kW of power. The membrane-based pharmaceutical water treatment has a relatively low capital cost compared to a multi-effect distillation system. However, it has a higher cost of operation.

    NEWater provides quotations on capital costs for pharmaceutical water systems upon inquiry. This ensures we provide our customers with accurate prices considerate of the system’s specifications.

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    Is Pre-treatment Necessary in Pharmaceutical Water Equipments?

    Pre-treatment in pharmaceutical water systems is immensely crucial given it eradicates multiple particulates and unwanted contaminants from raw water and protects the machinery from corrosion. Chemical dosing is often utilized in raw water pre-treatment to regulate chlorine levels and disinfect the water. The several processes often exploited to pre-treat raw water for pharmaceutical use include:

    ● Reverse osmosis.
    ● Microfiltration.
    ● Multimedia filters.
    ● Ultrafiltration.

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    What Process is Used in the Post-treatment of Pharmaceutical Water?

    Post-treatment permits the readjustment of PH levels and remineralization of the purified water. The water generated from RO pharmaceutical water systems typically has pH levels ranging from 5 to 6, meaning it is marginally acidic. This could potentially corrode pipes and other vital equipment hence the need for post-treatment.

    There are several ways to post-treat water meant for use in pharmaceutical applications. Primarily, you can post-treat your pharmaceutical water using either:

    • Carbon dioxide dosing.
    • Hydrated lime.

    Pharmaceutical water post-treatment ensures the PH surpasses the saturation level. Post-treatment is determined by the desired pharmaceutical water quality.

    Figure 5 Neutralization plant.

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    How Do Pharmaceutical Water Purification Systems Functions?

    Just like ordinary purification systems, pharmaceutical water systems function by eliminating or lessening the concentration of unwanted impurities from raw water. Pharmaceutical water is greatly regulated meaning the purification processes involved must be highly effective.

    Reverse osmosis generally generates purified water for non-pyrogenic pharmaceutical formulations. To produce water for injection (WFI), reverse osmosis is deployed to pretreat the water thereby thwarting the scaling effect and equipment corrosion.

    Consequently, the distillation process (mainly multi-effect distillation) commences. Ordinarily, the resulting water meant for injection is deposited while hot in containers at 80 degrees Celsius prior to distribution.

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    What is the Quality of Water Produced by Pharmaceutical Water Equipment?

    Various pharmaceutical applications demand varying qualities of potable and non-potable water. The water generated by pharmaceutical water systems differs in quality and its quality is often graded based on its suitability for specific applications. Often, distinct purification processes are employed to generate potable, pure, or ultra-pure of differing quality. The following are different qualities of water generated by pharmaceutical water machines.

    • Normal potable water, which is fit for human consumption and preparation of certain products.
    • Purified water.
    • Water for injection.
    • Sterile water for inhalation and irrigation.
    • Water for hemodialysis.

    Figure 6 Water for the injection system.

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    Is Reverse Osmosis Applicable in Pharmaceutical Water Systems?

    The utilization of reverse osmosis in pharmaceutical water equipments occurs in two broad forms. First, reverse osmosis is deployed as a pretreatment solution for feed water prior to further purification of the permeate using distillation, UV radiation, or other purification mechanisms. Reverse osmosis removes large and smaller contaminants from feed water, thwarts the scaling effect, and prevents corrosion of the machinery.

    Alternatively, reverse osmosis is used to generate high-quality potable water for use in different pharmaceutical water machines. Reverse osmosis can eliminate up to 99.4% of contaminants present in feed water thereby producing freshwater suitable for human consumption as well as a solvent for certain pharmaceutical formations.

    Figure 7 RO pharmaceutical water systems.

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    Can Ultraviolet Radiation be Used in Pharmaceutical Water Machines?

    Pharmaceutical water purification systems habitually utilize ultraviolet light radiation to disinfect pharmaceutical water. Strategic deployment of ultraviolet light specifically at 256 nm attacks the DNA of microorganisms thereby generating pure water free of disease-causing organisms.

    UV light further inhibits the growth and replication of microorganisms and the intensity of the radiation determines the effectiveness of UV radiation. Typically, the use of ultraviolet radiation in pharmaceutical water systems guarantees an impressive effectiveness rate of up to 99.9%.

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    Do You Manufacture Pharmaceutical Water Distribution Systems?

    NEWater manufactures a comprehensive array of standard and customized pharmaceutical water distribution systems. Our pharmaceutical water systems are fitted with adequate storage and a reliable distribution system for convenient use.

    Production is carried out in strict adherence to WHO, cGMP, and Eur. Ph protocols and standards. The complete production of pharmaceutical water distribution systems is done in-house thereby granting us complete control over the plant’s quality.

    Figure 8 Pharmaceutical water distribution and storage system.

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    What Factors Should I Consider Before Buying a Pharmaceutical Water System?

    Pharmaceutical water equipment is often intricate and valuable systems with complex functional specifications. A substantial grasp of basic pharmaceutical water systems, however, doubles your chance of procuring the perfect system. Our consumers have often cited the following factors as key proponents in their successful purchase of premium pharmaceutical water equipments.

    Desired water quality.

    Certain pharmaceutical applications such as the generation of water for injection or hemodialysis necessitate high-quality potable water. To meet the objectives of your intended application, you must purchase a system with sufficient purification rates.

    Capacity.

    Ordinarily, different pharmaceutical enterprises will demand different amounts of purified or treated water depending on their operational scale. Your purchase should therefore be inspired by the system’s capacity to meet the daily targets for water quantity.

    Compliance to set regulations.

    Pharmaceutical operations and products are often regulated by various organizations like WHO, cGMP, and Eur. Ph. It is essential that you first establish the existing regulations governing the use of pharmaceutical water systems and their products in pharmaceuticals.

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    Where Can I Purchase a Pharmaceutical Water System?

    NEWater saves you the trouble and hassle of researching and inquiring about potential suppliers of pharmaceutical water systems. We are an independent manufacturer, committed to sufficiently fulfilling the local and global demand for pharmaceutical water treatment.

    To ensure prospective buyers have unlimited access to premium purified water systems in pharma industry, we manufacture a wide range of products and ship them to hundreds of global destinations. From our website, you can request an accurate price quotation for certain pharmaceutical water systems and also seek technical advice.

    Our product quality, prices, and after-sale services are unmatched. NEWater’s comprehensive purified water systems in pharmaceutical industry are available in standard and customized versions.

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    Do You Deliver Pharmaceutical Water Systems Abroad?

    We have elaborate delivery systems that facilitate the shipment and door-to-door delivery of pharmaceutical water systems in over 200 countries. NEWater further procures the services of reputable delivery service providers to ensure your system is delivered safely and promptly.

    NEWater boasts of one of the best turnaround times averaging 3 to 7 days for smaller equipment and 2 to 3 months for conventionally larger systems. We exploit renowned routes and utilize safe transport modes such as air, sea shipment, and rail transport.

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    What Types of Feed Water Can be Treated Using Pharmaceutical Water Purification Systems?

    Advanced pharmaceutical water purification systems deploy complementary purification processes for optimal results. This makes it possible to generate pharmaceutical water from virtually all forms of feed water. The deployment of varying purification mechanisms at various stages of the purification process facilitates the ejection of over 99% of unwanted contaminants from feed water.

    Depending on the desired water quality, pharmaceutical water purification systems can treat both non-potable and potable water. Below are some water sources, pharmaceuticals utilize as feed water.

    ● Tap water.
    ● Groundwater.
    ● Brackish water.
    ● Seawater.

    Figure 9 UV radiation pharmaceutical water system.

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    What is the Capacity of Pharmaceutical Water Equipment?

    The production of pharmaceutical water equipment with varying capacities ensures all pharmaceutical demands for purified water are adequately met. NEWater primarily manufactures standard pharmaceutical water systems with capacities ranging from 100 to 20,000 liters per hour.

    We also manufacture customized pharmaceutical water machines with personalized capacities to accommodate diverse applications. For more information on the available capacity ranges of pharmaceutical water systems, reach out to our specialists.

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    Can I have my Pharmaceutical Water System Customized?

    Yes. To deliver on customer demands not accommodated in our standard pharmaceutical water equipment, we manufacture customized systems on order. To make certain we capture your unique specifications, we design a blueprint of your pharmaceutical water plant using 3D computer modeling.

    Typical customizations involve modification of the system’s voltage and frequency options, production rate, and capacity. To consult our engineers or order a customized pharmaceutical water system visit our website.

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    What Powers Pharmaceutical Water Systems?

    To purify pharmaceutical water, storing it at high or extremely low temperatures, and distributing it necessitates quite a lot of power. The two primary purification processes used in pharmaceutical water systems, distillation, and reverse osmosis are immensely reliant on electrical or thermal power.

    As an example, a 1,500 L/hr pharmaceutical water machine using multi-effect distillation uses approximately 561 kg/hr. of steam. An RO pharmaceutical water equipment on the other hand consumes approximately 2.25 kW of power to purify tap water.

    Nonetheless, power consumption in pharmaceutical water systems is contingent upon a country’s voltage and frequency options. Similarly, the size and productivity rate of a pharmaceutical system influence the power consumption rate.

    Figure 10 Multi-effect distillation pharmaceutical water system.

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    Do You Have Portable Pharmaceutical Water Systems?

    To facilitate easy movement and varied application in different environments, pharmaceutical water systems are mounted on rails, skid-mounts, or containerized. Portable pharmaceutical water machines are often assembled at the production center and have uncomplicated user interfaces. You can order your portable pharmaceutical water system by simply getting in touch with NEWater’s engineers.

    1 Portable pharmaceutical water system.

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    Are These Systems Certified?

    To ensure the water produced by pharmaceutical water systems is up to the set standards, the relevant regulatory bodies certify quality systems and their respective manufacturers. NEWater holds a professional level 3 certification for being in compliance with environmental protection regulations.

    NEWater’s purified water systems in pharmaceutical industry are lauded for being compliant with regulatory requirements set out by cGMP, Eur. Ph, USP, and JP. In addition, we are ISO 9001:2015 certified and our pharmaceutical water systems are holders of a high-tech production certification. Our high-quality systems make certain that your products are in line with the prevalent WHO guidelines.

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    Do You Manufacture Skid-mounted and Containerized Pharmaceutical Water Equipments?

    Skid-mounted pharmaceutical water systems are compact plants mounted on metal rails thereby easing the installation process. Typically, they have a small footprint and are easily portable. Similarly, containerized systems are built inside 20 or 40 feet containers endowed with adequate air conditioning.

    NEWater offers varying standard options for skid-mounted and containerized pharmaceutical water systems. These systems include reverse osmosis systems, Multi-effect distillation systems, ultrafiltration systems, and ion exchange systems among others. Additionally, we customize the systems to maximally match the client’s specifications.

    Figure 12 Skid-mounted pharmaceutical water system.

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    Where Can I Purchase Custom Spare Parts for Pharmaceutical Water Systems?

    Procuring spare components for your pharmaceutical water machine from NEWater is incredibly easy and convenient. From the comfort of your office/home, you can order your high-quality custom-built components by simply contacting NEWater. To uphold the unmatched quality of our accessories, much of the production is done independently.

    Outsourcing of repair components is only considered when extremely needed and only the best parts are procured. In case you need a booster pump, RO membrane, media filter, filter cartridge, or ultrafiltration membrane, NEWater has your back. Our prices are conveniently affordable and we ship our accessories to your selected location.

    Figure 13 Spare components for pharmaceutical water systems.

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    Are These Systems Warranty Protected?

    For the first 12 months post your purchase, your pharmaceutical water system is entitled to free repairs and/or replacements in case of a technical breakdown. In compliance with consumer protection acts, NEWater offers 1-year warranty protection on all our high-value products.

    Our warranty period essentially grants you the liberty to scrutinize the quality, value, and productivity of your pharmaceutical water equipment. The warranty policy firmly details the grounds on which you can redeem your warranty protection. For instance, human-induced defects are not liable for warranty protection.

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    Do You Help Install Pharmaceutical Water Systems?

    NEWater provides physical on-site installation services to clients of conventionally large pharmaceutical water systems. The installation of our small-sized systems is pretty straightforward and does not necessitate professional aid. Our skid-mounted and containerized pharmaceutical water systems are plug and play thereby eliminating the need for professional installation.

    For convenience, we also provide remote installation guidance using video tutorials, phone calls, and video calls. Additionally, our pharmaceutical water equipments have an attached user manual, which details the respective installation process. For installation aid, contact us via our email address at info@newater.com.

    Figure 14 Distillation pharmaceutical water system.

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    Do You Help Repair Defective Pharmaceutical Water Equipments?

    As a manufacturer that prioritizes customer satisfaction, we provide timely and satisfactory repair services at pocket-friendly rates. Though it rarely happens, pharmaceutical water systems are susceptible to unprecedented malfunctions.

    For the first 12 consecutive months after purchasing NEWater’s pharmaceutical water systems, any defects resulting from technical mishaps prompt free repairs from the company. Upon the expiry of the warrant, we offer subsidized repair services.

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    What is the Lifespan of Pharmaceutical Water Systems?

    The use of high-grade material enables pharmaceutical water systems to operate under high and low temperatures without deteriorating productivity. Pharmaceutical water machines impressively have the capacity to continually purify, store and distribute pharmaceutical water for years.

    The apparent average lifespan of most pharmaceutical water equipment is roughly 20 years. The lifespan is however subject to change based on the quality and frequency of service. For continued high performance, certain accessories such as the RO membranes and filters require timely substitutions.

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